Travel agency and tour operations pdf
The Difference between Tour Operators and Travel Agents - Tenon ToursMore precise tour operators are primarily responsible for delivering and performing the services specified in a given package tour. They can provide these services themselves as some have their own cars and coaches, hotels and other travel related services or can obtain these from the other suppliers. That is why they are called manufacturers of tourism products. Tour operators are sometimes called as wholesalers but this is partially true because a wholesaler buys goods and services in bulk at his own account to prepare a tour package and then retails it through the travel agencies or directly to clients. Tour operators generally offer a variety of package tours to cater to the needs of different kinds of travelers. Today, tour operators have become highly competitive.
Tour Operator or Travel Agent?
A tour operator typically combines tour and travel components to create a package holiday. They advertise and produce brochures to promote their products, holidays and itineraries. The most common example of a tour operator's product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative, all for one price. Italy , activities and experiences, e. The advent of the Internet has led to a rapid increase in self-packaging of holidays.
A travel agency is a private retailer or public service that provides travel and tourism related services to the public on behalf of suppliers such as activities , airlines , car rentals , cruise lines , hotels , railways , travel insurance , and package tours. In addition to dealing with ordinary tourists , most travel agencies have a separate department devoted to making travel arrangements for business travelers; some travel agencies specialize in commercial and business travel only. There are also travel agencies that serve as general sales agents for foreign travel companies, allowing them to have offices in countries other than where their headquarters are located. Lately, Thomas Cook also established a chain of agencies in the last quarter of the 19th century, in association with the Midland Railway. They not only sold their own tours to the public, but in addition, represented other tour companies. Travel agencies became more commonplace with the development of commercial aviation, starting in the s. Originally, travel agencies largely catered to middle and upper class customers, but the post-war boom in mass-market package holidays resulted in the proliferation of travel agencies on the main streets of most British towns, catering to a working class clientele looking for a convenient way to book overseas beach holidays.
“This Book or part thereof may not be reproduced by any person or agency in any manner.” Travel Agency and Tour Operations Business. Student Handbook.
processes systems and information an introduction to mis pdf
At times there can be confusion about the difference between tour operators and travel agents and what exactly makes them different or what roles they play in the planning of your vacation. The main difference is that a tour operator is responsible for operating and providing your vacation through the contracting, booking and packaging together of the various components of your tour such as your hotel, transportation, meals, guides, optional tours and sometimes flight. Many tour operators are considered land only operators and focus on the aspects of your package once you have arrived in your destination. While many tour operators focus on a select concentration of destinations most travel agents can specialize in a range of destinations and then they can help you narrow down a package for that specific destination or area you are looking to travel to based on your budget, preferred method of travel and interests. Travel agents will then work directly with the tour operator to perfect your requests and provide the tour operator with the information and payments they need. Register with us!
Are you toying with the idea of starting your own travel company? Many travel companies are developed and started by an individual with a passion for a particular part of the world. Or, an individual who has a hobby that they love and want to share opportunities with like minded people. If you would like to make your passion into a business, starting a travel company could be the route forward for you. What are the main differences between starting a Tour Operator or Travel Agency? There are differences between a tour operator and a travel agent and considering which one your business will fit into really depends on what type of travel you are looking to sell. The main differences are outlined below:.