Human factors in simple and complex systems download pdf
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Having experienced natural disasters, accidents, and economic crises, people are getting skeptical about technological approaches to risk management. The conventional approaches have not considered sufficiently how to manage residual risks that spill out of the design basis of a complex socio-technical system. Resilience, which means the ability of a system to absorb changes and disturbances in the environment and to maintain system functionality, is a key concept for resolving the above situation, and resilience engineering is an area where technical methodologies to implement resilience into socio-technical systems are studied. In this chapter, the prehistory of resilience engineering will be described first where the focal point of systems safety has gradually shifted from hardware component failures to the resilience of complex socio-technical systems. Then some relevant topics in resilience engineering will be discussed: how systems resilience can be evaluated and implemented, and the key issues to be resolved in the future.
In terms of simple and complex systems, it is a whole new world out there. At the initial publication of this book, fourteen years ago, the web was in its infancy, DVDs did not exist, cell phones were few and far between, and the information superhighway was just a blip upon the horizon. If you used the terms "social engineering," you were most likely a political scientist, and if you were "phishing" you might be listening to a rock band. The second edition of a bestseller, Human Factors in Simple and Complex Systems provides the necessary understanding of the breadth and depth of human factors issues that influence the design, implementation, and evaluation of products and systems. Emphasizing the close relationship between basic theory and application, the authors delineate a framework for the research process, present an integrated view of the current state of knowledge, and examine how these factors can be applied to system design. The new edition addresses such concepts as situation awareness and highlights topics of interest, with a special focus on computer applications and human-computer interaction.
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